Bundle - Multiple Extension Numbers for One Employee

Owned by esnata (Unlicensed)
Last updated: Oct 01, 2024 by UCom4B Doc Writer
1 min read

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Some of the resources described on the page may not be available by default due to the type of application (see Creating and authorizing applications).

The resource allows you to use the API to link multiple extensions. The main extension number will be reflected in statistics and events, and only when the main extension is called, the associated extensions will be called. If the associated extension number is called, only it will be called. When making an outgoing call from the associated extension, the outgoing call from the main extension will be emulated.

Manage bundle via https://ucom4b.atlassian.net/wiki/spaces/RACD/pages/18546722 .

Synchronization parameters of extensions in “bundle“

Synchronizing parameters of extensions in “bundle“

phone resource fields:
"record_transfer", "ringback_sound", "geo_list", "record_enabled", "hold_music", "announce_sound_upon_outgoing_call", "announce_sound_upon_incoming_call", "conference_pin", "conference_announce_caller_name", "conference_end_on_exit", "record_format", "record_stereo", ”incoming_limit”

extension resource fields:
"status", "dial_rule_id", "dial_rule_limit", “caller_id_group_id"

  1. When creating a "bundle", the parameters of the associated extension are overwritten according to the main

  2. When updating the parameters on any of the extensions in the “bundle”, the parameters of the other extensions in the “bundle” are also updated

  3. Nothing happens when extension in “bundle“ is removed