Per extension scheduler stats (/task_scheduler/stats/)
- Ilya Titaev
Can be used to build a report on employees after an outbound active calling campaign
Description of data structures
Name | Type | Description |
---|
Name | Type | Description |
---|---|---|
duration | integer | Duration of the conversation |
success_less_duration_standard_count | integer | The number of calls where the duration of the conversation is greater than the standard ( |
success_more_duration_standard_count | integer | The number of calls where the duration of the conversation is less than the standard ( |
busy_count | integer | The number of calls with the result busy |
answered_count | integer | The number of calls with the result answered |
not_answered_count | integer | The number of calls with the result not_answered |
failed_count | integer | The number of calls with the result failed |
rejected_count | integer | The number of calls with the result rejected |
answered_elsewhere_count | integer | The number of calls with the result answered_elsewhere |
diverted_count | integer | The number of calls with the result diverted |
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Resources of the "Client" section
GET /client/{client_id}/task_scheduler/{scheduler_id}/stats/per_extension/
Get stats
Parameters URL
Name | Type |
---|
Name | Type |
---|---|
client_id | string |
scheduler_id | string |
Query Parameters
Name | Type |
---|
Name | Type |
---|---|
duration_standard | integer |
Response
Name | Type |
---|
Name | Type |
---|---|
duration | integer |
success_less_duration_standard_count | integer |
success_more_duration_standard_count | integer |
busy_count | integer |
answered_count | integer |
not_answered_count | integer |
failed_count | integer |
rejected_count | integer |
answered_elsewhere_count | integer |
diverted_count | integer |