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This resource allows you to get client call data for a certain period of time or for a unique call identifier. It is a combination of the resources "Calls (/calls/)" and “Call “Call Data Record (/cdr/)”:

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Table of Contents

Description of Data Structures

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title	Resource call_history

Resource call_history

Name	Type	Mandatory	Description
bridged_domain	string	no	User domain of the subscriber whom the connection has been established with
bridged_duration	int	no	Duration of connection of two subscribers. May be null if connection with the second subscriber has not been established
bridged_time_gmt	string	no	UTC time when two subscribers were connected. May be null if no connection with the second subscriber has been established
bridged_username	string	no	Number of the subscriber whom the connection has been established with
call_uuid	string	no	Unique call identifier
cdr	Array[cdr_response]	no	Call Part Description: The cdr_response resource fields are described below
client_owner_id	int	no	Identifier of the client whom the call belongs to
did_domain	string	no	External number domain (DID – Direct Inward Dialing), which the call entered to
did_number	string	no	External number (DID – Direct Inward Dialing), which the call entered to
duration	int	no	Call duration
ext_number_reg	string	no	The external number of the extension number, which the call belongs to, if the extension number has an external number registration. Otherwise, the field has the value null
extension_group_owner_id	int	no	Group identifier of the extension number, which the call belongs to. May be null if the extension number was not a member of any group at the time of the call
extension_id	int	no	Identifier of the extension number, which the call belongs to.
extension_name	string	no	Name of the extension number, which the call belongs to.
extension_type	string	no	Type of the extension number, which the call belongs to.
flow	string	no	Call direction. May take the value in or out
from_domain	string	no	Caller domain
from_screen_name	string	no	Caller name
from_username	string	no	Caller number
hangup_cause	string	no	Reason of the call end (field may be ignored, it is used for backward compatibility)
hangup_disposition	string	no	Used to determine the disconnection initiator: callee_bye – the callee hung up; caller_bye – the caller hung up; caller_cancel – the caller refused to wait for an answer; callee_refuse – the callee refused to answer (was busy, there was no registration, etc.); internal_cancel – the call was terminated by the server (usually due to call timeout or if the call was answered by another extension number); '' (empty) – failed to determine
hangup_time_gmt	string	no	Call end UTC time
init_time_gmt	string	no	Call start UTC time
result	string	no	Call result. Because the resource call_history consists of /calls/ and /cdr/, then you need to distinguish between the corresponding result values of these resources (see the figure at the very beginning of the article). For example, /calls/ (whole call) cannot have "result: answered elsewhere", and /cdr/ (call parts) cannot have "result: bridged"
start_time_gmt	string	no	UTC time when the call was answered. May be null if the call was not answered
to_domain	string	no	Callee domain
to_username	string	no	Callee number

Example

Let's get the call history for March and April of 2020:

…

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title	System response:

Code Block

language	json

{ 
  "page": 1,
  "per_page": 100000,
  "order": "desc",
  "call_history": [
    {
      "flow": "in",
      "init_time_gmt": "2020-03-17 14:46:43",
      "start_time_gmt": "2020-03-17 14:46:43",
      "bridged_time_gmt": null,
      "hangup_time_gmt": "2020-03-17 14:46:48",
      "duration": 5,
      "bridged_duration": 0,
      "extension_id": 372802,
      "extension_name": "0005*101@sip.ringme.ru",
      "extension_type": "phone",
      "extension_group_owner_id": null,
      "client_owner_id": 32362,
      "result": "answered",
      "from_username": "00010037",
      "from_domain": "sip.ringme.ru",
      "bridged_username": null,
      "bridged_domain": null,
      "did_number": null,
      "did_domain": null,
      "to_username": "0005*101",
      "to_domain": "sip.ringme.ru",
      "from_screen_name": "Ivanov I.I.",
      "hangup_cause": "NORMAL_CLEARING",
      "ext_number_reg": null,
      "call_uuid": "CAE26E8A4A7041D684F7CF5C480D1047",
      "hangup_disposition": "callee_refuse",
      "cdr": [
        {
          "flow": "in",
          "init_time_gmt": "2020-03-17 14:46:43.31",
          "start_time_gmt": "2020-03-17 14:46:48",
          "hangup_time_gmt": "2020-03-17 14:46:48",
          "duration": 0,
          "extension_id": 372802,
          "extension_name": "0005*101@sip.ringme.ru",
          "extension_type": "phone",
          "extension_group_owner_id": null,
          "client_owner_id": 32362,
          "result": "answered",
          "from_username": "0005*101",
          "from_domain": "sip.ringme.ru",
          "source_number": "0005*101",
          "source_domain": "sip.ringme.ru",
          "to_username": "0005*101",
          "to_domain": "sip.ringme.ru",
          "dest_number": null,
          "dest_domain": null,
          "did_number": null,
          "did_domain": null,
          "from_screen_name": "Ivanov I.I.",
          "hangup_cause": "NORMAL_CLEARING",
          "ext_number_reg": null,
          "application": null,
          "hangup_disposition": "callee_bye",
          "ani_number": null,
          "record_uuid": null,
          "record_file_size": null
        },
...
      ]
    }
  ]
}

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title	GET /client/{client_id}/call_history/

_id}/call_history/

Get the client call history

URL Options

Name	Type
client_id	string

Request Options

Name	Type
start_datetime	string
from_username	array [string]
start_bridged_duration	integer
flow	array [string]
bridged_username	array [string]
end_bridged_duration	integer
order	string
end_datetime	string
did_number	array [string]
per_page	integer
end_duration	integer
extension_id	array [integer]
to_username	array [string]
start_duration	integer
page	integer

Response Fields

Name	Type
call_history	Array[call_history]
order	string
page	long
per_page	long

Resource call_history

Name	Type
bridged_domain	string
bridged_duration	long
bridged_time_gmt	string
bridged_username	string
call_uuid	string
cdr	Array[cdr_response]
client_owner_id	long
did_domain	string
did_number	string
duration	long
ext_number_reg	string
extension_group_owner_id	long
extension_id	long
extension_name	string
extension_type	string
flow	string
from_domain	string
from_screen_name	string
from_username	string
hangup_cause	string
hangup_disposition	string
hangup_time_gmt	string
init_time_gmt	string
result	string
start_time_gmt	string
to_domain	string
to_username	string

Resource cdr_response

Name	Type
ani_number	string
application	string
call_uuid	string
calls_hangup_disposition	string
calls_result	string
client_owner_id	long
dest_domain	string
dest_number	string
did_domain	string
did_number	string
duration	long
ext_number_reg	string
extension_group_owner_id	long
extension_id	long
extension_name	string
extension_type	string
flow	string
from_domain	string
from_screen_name	string
from_username	string
hangup_cause	string
hangup_disposition	string
hangup_time_gmt	string
init_time_gmt	string
record_file_size	long
record_uuid	string
result	string
source_domain	string
source_number	string
start_time_gmt	string
to_domain	string
to_username	string

Expand

title	GET /client/{client_id}/call_history/{call_uuid}

GET /client/{client_id}/call_history/{call_uuid}

Get information about the call using its unique identifier

URL Options

Name	Type
client_id	string
call_uuid	string

Response Fields

Name	Type
bridged_domain	string
bridged_duration	long
bridged_time_gmt	string
bridged_username	string
call_uuid	string
cdr	Array[cdr_response]
client_owner_id	long
did_domain	string
did_number	string
duration	long
ext_number_reg	string
extension_group_owner_id	long
extension_id	long
extension_name	string
extension_type	string
flow	string
from_domain	string
from_screen_name	string
from_username	string
hangup_cause	string
hangup_disposition	string
hangup_time_gmt	string
init_time_gmt	string
result	string
start_time_gmt	string
to_domain	string
to_username	string

Resource cdr_response

Name	Type
ani_number	string
application	string
call_uuid	string
calls_hangup_disposition	string
calls_result	string
client_owner_id	long
dest_domain	string
dest_number	string
did_domain	string
did_number	string
duration	long
ext_number_reg	string
extension_group_owner_id	long
extension_id	long
extension_name	string
extension_type	string
flow	string
from_domain	string
from_screen_name	string
from_username	string
hangup_cause	string
hangup_disposition	string
hangup_time_gmt	string
init_time_gmt	string
record_file_size	long
record_uuid	string
result	string
source_domain	string
source_number	string
start_time_gmt	string
to_domain	string
to_username	string

Versions Compared

Old Version 2

New Version 3

Key

Description of Data Structures

Example